Last updated: 21 december,2025

At AZBeLoom, customer satisfaction is very important to us. Please read our Refund Policy carefully before making a purchase.

Returns

We accept returns within 7 days of delivery.

To be eligible for a return:

• The item must be unused, unworn, and in its original condition
  
• The item must be in its original packaging
  
• Proof of purchase (order number or receipt) is required
  

Items that do not meet these conditions will not be accepted for return.

Non-Returnable Items

The following items are not eligible for return or refund:

• Skincare, beauty, or personal care products (for hygiene and safety reasons)
• Products without original packaging
  
• Items marked as Final Sale
  
• Gift cards
  
• Items damaged due to misuse or improper handling
  

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos or videos of the issue.

Once verified, we will offer:

• A replacement or
  
• A refund (if replacement is unavailable)
  

Refunds (If Applicable)

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be processed to your original payment method
  
• Processing time may take 5–10 business days, depending on your bank or payment provider
  

Shipping charges are non-refundable.

Exchanges

We only replace items if they are defective, damaged, or incorrect.

If you need an exchange, please contact us with your order details.

Return Shipping

• Customers are responsible for return shipping costs unless the item was damaged or incorrect
  
• Shipping costs are non-refundable
  

Cancellations

Orders can only be canceled before they are shipped.

Once an order has been dispatched, it cannot be canceled.

Contact Us

For any questions regarding returns or refunds, please contact us:

Business Name: AZBeLoom

Email: azbeloom@gmail.com

Website: azbeloom.myshopify.com